Program Management

MSG’s Program Management team provides research and evidence-based solutions and strategies that improve the operational health and performance of an organization. Our skilled and creative team solves problems, improves performance, and demonstrates positive change.

Contact

Shirley Eng, M.S.
Director

Core Strengths

MSG's program management offerings include:

Strategic and Operational Planning
Project Administration and Management
Grants and Financial Management
Benchmarking Analysis
Market Research
Process Improvement
Best Practices Evaluation

Featured Program Management Projects

⚫FEATURED PROJECT

USDA SNAP Store Visits

USDA SNAP Store Visits

MSG supports the U.S. Department of Agriculture, Food and Nutrition Service, through on-site evaluations of retail stores specified by the Supplemental Nutrition Assistance Program (SNAP). MSG will evaluate stores in the continental United States, Hawaii, portions of Alaska, U.S. Virgin Islands, and Guam by collecting and analyzing data of retail businesses that are applying or renewing their applications to accept SNAP benefits. The data will be used to confirm the site eligibility in SNAP…
⚫FEATURED PROJECT

Benchmarking Federal Financial Management Processes

Benchmarking Federal Financial Management Processes

Develop a benchmarking methodology and tool that will enable federal agencies to compare the performance and cost of managing transactions inhouse against the industry leaders (federal shared service providers (SSPs)).
⚫FEATURED PROJECT

Operational Cost and Service Benchmarking Study

Operational Cost and Service Benchmarking Study

Investigate the root causes of higher than standard operating and service delivery costs in select GSA-owned sites, and determine areas where industry best practices could incur cost reductions and improved service delivery.